Due to shipping delays caused by the novel coronavirus (COVID-19) pandemic, NIL DUE / NIL UN TOKYO will be accepting order cancellations.
Shipping for the most recent ACT6_Arpeggio collection—which went on sale in February of this year—was originally scheduled to begin in late May. However, the brand has been waiting on the manufacturing of the LEATHER RING I PHONE CASE (below) before orders are shipped.
There is currently no set date for when the factory in China will be able to produce and distribute the phone cases so they have decided to allow customers to change their orders by cancelling any items they no longer want.
To place your cancellation, use the CONTACT page on the NIL DUE / NIL UN TOKYO website here. Provide your order number (in the format ORDER - ౦౦౦), full name, the item you wish to cancel, and the quantity of the items you wish to cancel.
UPDATE
The initial cancellation period for orders ran from May 29th to June 11th, 2020. Additional cancellations will be accepted until July 31st, 2020.
Note that the company will only accept product cancellations, they will not allow modifications to the existing order (such as requesting a different color or size).
NIL DUE / NIL UN TOKYO will ship orders from early to late August. More information can be found here.
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